Company information

40479 Dusseldorf


Phone: +49 (211) 51 639 108


KASHETTE GmbH is Registered in Dusseldorf, Germany.

Registration Number: HRB92514. VAT: DE341196302.

Terms and conditions



1.1 The business relationship between KASHETTE GmbH and the customer is governed exclusively by the general terms and conditions set out below. Any other provisions will be recognised only if KASHETTE GmbH has expressly approved their applicability in writing.




2.1 Offer and conclusion of contract
The presentation of our product range on the Internet does not constitute a legally binding offer. It is merely an invitation to submit offers. The customer orders the desired goods by submitting the data entered the online order form. The contract becomes effective when we accept the customer's offer based on the submitted data. Delivery of the goods also constitutes a notice of acceptance vis-à-vis the customer. An order confirmation by email merely serves as a notification to the customer that the order has been received and registered. It does not constitute acceptance of the contract.
For each individual order request, we check the availability of an item and confirm if applicable.


2.2 KASHETTE GmbH reserves the right deliver a product that is equivalent in quality and price to the one offered. KASHETTE GmbH further reserves the right not to deliver the product on offer in the case of non-availability.




You may revoke your contract declaration within 14 days without giving reasons in written form (e.g. letter, email) or – if the product has been delivered to you before the expiry date - by returning the product. The period starts upon receipt of this instruction in written form, but not before the product has been delivered to the recipient (in case of repeated delivery of similar products not before receipt of the first partial delivery) and not before our obligation to inform has been met according to article 246 section 2 in conjunction with section 1 subsections 1 and 2 EGBGB (introductory act to the German civil code) and our obligations according to section 312 g para. 1 clause 1 BGB (German civil code) in conjunction with article 246 section 3 EGBGB. To observe the revocation period, it is sufficient to send the notice of revocation or return the product on time. The notice of revocation is to be addressed to:


40479 Dusseldorf


Phone: +49 (211) 51 639 108




In the case of an effective revocation the benefits received by both parties must be returned and any profit drawn (e.g. interest) surrendered. If you are unable to return or surrender the benefits received and profits drawn (e.g. benefits of use) or only partially or only in a deteriorated condition, you will have to pay compensation for lost value. You have to pay compensation for lost value for the deterioration of the product and for profits drawn only if the profits or the deterioration are due to a handling of the products other than is necessary to ascertain their properties and functionality. "To ascertaining properties and functionality" means testing and trying out the products as it is possible and customary in the retail shop. Products consignable by parcel shipment may be returned at our risk. The return delivery is free of charge. Products that are not consignable by parcel shipment will be collected from you. Obligations to reimburse payments must be met within 30 days. The period starts for you with the dispatch of your notification of revocation or of the product, and for us upon receiving these.


Special notes:
The right of revocation does not apply in the case of contracts for the delivery of goods that are produced based on customer specifications or that are clearly tailored to personal needs or whose properties make them unsuitable for a return delivery.


If we render services then your right of revocation expires prematurely if the contract has been fully performed by both parties at your express request before you have exercised your right of revocation. End of instruction concerning right of revocation




4.1The delivery is made by UPS/DHL. Deliveries will take up to 5 days.




5.1 Payment is made by advance payment.

5.2In the case of advance payment, we will notify you of our bank details in the order confirmation and we deliver the goods following receipt of the payment.




6.1 In the case of a defect of a purchased item that KASHETTE GmbH is responsible for, the customer can choose between requesting elimination of that defect or replacement delivery. If the elimination of defects or replacement delivery is unsuccessful, for example because KASHETTE GmbH refuses because the effort would be disproportionate or it would be delayed by more than would be appropriate or it would be unacceptable for the customer for other reasons, then the customer has the right to withdraw from the contract or demand a reduction of the purchase price.


6.2The customer is entitled to other claims only in the case of damages arising from loss of life, bodily injury or damage to health that are due to a negligent breach of duty on the part of KASHETTE GmbH or a deliberate or negligent breach of duty on the part of a legal representative or vicarious agent of KASHETTE GmbH. Furthermore, the customer is entitled to other claims in the event of other damages that are due to a deliberate or grossly negligent breach of duty on the part of KASHETTE GmbH or a legal representative or vicarious agent of KASHETTE GmbH.




7.1 The customer is entitled to a set off right only if it has been legally established or recognised by KASHETTE GmbH. The customer has a right of retention only to the extent that the counterclaim rests on the same contractual relationship.




8.1 The customer has been instructed about the manner, scope, location and purpose of the collection, processing and use of the personal data needed to execute orders. The customer expressly agrees to this collection, processing and use of the data.


8.2 When this website uses Google Analytics, a web analysis service by Google Inc. ("Google"), your browser may store cookies sent by Google Inc. or third parties to allow the use of this website to be analysed. The information gathered this way (including your IP address) is transmitted to a server of Google in the US and stored there. Google uses this information to analyse how you use this website, to generate reports about the website activities for the website operator and to provide further services associated with the use of the website and of the Internet. Google may pass on this information to third parties if this is legally required or if third parties process these data on behalf of Google. Under no circumstances will Google associate your IP address with other data stored by Google. You can prevent cookies from being installed. To do this, you go to your browser settings and select "do not accept cookies" (in Internet Explorer under "Extras / Internet Options / Data Privacy / Settings", in Firefox under "Extras / Settings / Data Privacy / Cookies"). Please note that in this case you may not be able to use all functions of this website. By using this website you agree to the processing of the data collected about you by Google in the manner and for the purpose outlined above.




9.1 German law applies, to the exclusion of the UN purchasing law.

9.2 If a provision is or becomes ineffective, the remaining provisions will remain valid.

9.3 The place of jurisdiction for all claims in connection with the business relationship is, insofar as the customer is not a consumer, Dusseldorf, Germany.

9.4 Contractual partner/operator of the KASHETTE E-Boutique:


Rue des Semailles 27,
4400 Flemalle


Tel.: +32 (4) 290 12 87



Instruction concerning right of revocation